Director of Professional Services (Located in the United Kingdom)

<div class="content-intro"><p>KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.</p></div><p><img style="max-width: 100%;"><img style="max-width: 100%;" src="https://www.knowbe4.com/hubfs/Careers/EXTERNAL%20LINKS%20-%20Do%20Not%20Delete/UK.jpg" alt="" width="386"><img style="max-width: 100%;"></p> <p><span style="font-weight: 400;"><strong data-stringify-type="bold">To learn more about our team and office culture in London, England (UK), visit the following links.</strong>&nbsp;<br><strong data-stringify-type="bold">Careers Page:</strong>&nbsp;<a class="c-link" href="https://www.knowbe4.com/careers/locations/york" target="_blank" data-stringify-link="https://www.knowbe4.com/careers/locations/york" data-sk="tooltip_parent">https://www.knowbe4.com/careers/locations/york</a><br><strong data-stringify-type="bold">Glassdoor:&nbsp;</strong><a class="c-link" href="https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm" target="_blank" data-stringify-link="https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm" data-sk="tooltip_parent">https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm</a><br><strong data-stringify-type="bold">LinkedIn</strong>:&nbsp;<a class="c-link" href="https://www.linkedin.com/company/knowbe4/life/uk/" target="_blank" data-stringify-link="https://www.linkedin.com/company/knowbe4/life/uk/" data-sk="tooltip_parent">https://www.linkedin.com/company/knowbe4/life/uk/</a></span></p> <p>The Director, Professional Services is a critical management position in Professional Services within the Global Customer Services organization. &nbsp; The position involves overseeing the strategy, operations, and growth of the Professional Services team. This role combines high-level management with hands-on technical expertise, driving customer success through effective deployme