Product Manager, Business Technology

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2><strong>About the role</strong></h2> <p>As a Product Manager for Business Technology, you will own internal products that shape how Anthropic works with Claude. You will embed with internal customer teams such as Legal, IT, GTM, Product, Finance, and Security to understand how they work, find where Claude can remove friction, and ship software and automation that changes their outcomes. This role requires strong product judgment, comfort with technical systems, and the ability to turn messy internal needs into clear priorities.</p> <p>You will work closely with engineering, IT, IT Engineering, Security, and the teams you serve. You will own outcomes, not features. Adoption and measured business impact are how your work is judged.</p> <h2><strong>Core responsibilities</strong></h2> <p><strong>Internal product ownership</strong></p> <ul> <li>Own the roadmap for Claude-powered internal products and automation across one or more customer functions.</li> <li>Run intake and prioritization so that the highest-impact problems get built first and the rest get a clear answer.</li> <li>Write crisp problem statements and requirements that engineers can act on without rework.</li> <li>Ship iteratively, gather feedback from the people using the product, and keep improving it after launch.</li> </ul> <p><strong>Adoption and business impact</strong></p> <ul> <li>Co-develop adoption roadmaps with internal customer teams and hold both sides to them.</li> <li>Define success metrics before work starts and report adoption and business impact on a regular cadence.</li> <li>Treat change management as part of the product. Plan rollout, training, and support so that what you ship gets used.</li> <li>Kill or rework products that are not earning their keep.</li> </ul> <p><strong>Cross-functional partnership</strong></p> <ul> <li>Build trusted relationships with leaders in the functions you serve and translate their needs into product priorities.</li> <li>Partner with IT, IT Engineering, and Security on access, data handling, and governance so that internal Claude usage follows internal policy.</li> <li>Coordinate with Legal and Finance on the requirements that apply to your products.</li> <li>Communicate plans,