Deployment Strategist

About Atira

Atira builds the commercial brain for industrials. Our agents 10x the sales engineers of today by offering the complete toolbox of tasks needed in complex environments. They handle everything from extracting and classifying requirements from incoming RFQs, orchestrating communication and information retrieval across multiple stakeholders and systems, while generating outcomes like documentation, production system inputs, or configuration recommendations. CRM. Atira. ERP.

We are one of the fastest growing teams in Munich and are looking for you to join us!

Why Deployment Strategists are our customers' #1 go-to person

We aim to solve the most complex problems in sales engineering and work closely with customers in mapping out their ideal inbound process. You will dive into our enterprise customers processes to help deploy Atira agents with our FDEs and face their most intricate challenges. You are the go-to person inside our largest partners for anything project management and use case scoping related, and this from the point where you demo our product for the first time up until multi-annual partnership commercial negotiations.
Trust and use case insights are your two most valuable resources you get from customers and what you bring back home will directly shape our core platform in the near future - this requires a strong taste when it comes to how a software product is shaped and a strong opinion on what is needed to maximize customer satisfaction. Beyond that, our Deployment Strategists think beyond a single customer and are essential in figuring out the concrete steps to scale to our next 100 customers by accelerating onboarding processes and increasing customer satisfaction.

What you will do

• Own the customer end-to-end together with an FDE Tech Lead. From kickoff to renewal, you are on the hook. You run SteerCos, scope deployments, drive onboarding, and decide what gets built next.

• Scope the agents that work best for a customer You go deep on each customer's technical sales process, understanding it in all it’s details. You bring home whatever solves their problems and conceptualize this across all of your customers

• Decide what scales and what doesn't. You sit at the boundary between customer work and the core platform. You translate customer behavior into product feedback features and will need to be opinionated on product / our agents

• Identify, elevate and partner with end users as well as C-Level. You support the inte