Engineering Manager - Site Reliability & Observability (x/f/m)

<h3><strong>Your Impact</strong></h3> <p>We are looking for an <strong>Engineering Manager</strong> to lead an SRE team dedicated to platform reliability and observability within Platform Engineering.</p> <p>Your mission will be to grow and lead a team of Site Reliability Engineers, ensuring Doctolib's platform remains reliable, scalable, and resilient at a European scale across infrastructure, observability, and cross-cutting reliability initiatives. Your team drives reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey.</p> <p>Working in the tech team at Doctolib means combining people leadership with technical depth, taking ownership of critical systems, and partnering closely with product and engineering teams to enable fast, safe delivery.</p> <h3><strong>What you'll do</strong></h3> <p>Your responsibilities include but are not limited to:</p> <p><strong>People Leadership</strong></p> <ul> <li>Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression</li> <li>Create a culture of operational excellence, continuous improvement, and psychological safety within the team</li> <li>Conduct regular 1:1s, performance reviews, and career development conversations</li> <li>Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values</li> </ul> <p><strong>Technical Strategy</strong></p> <ul> <li>Define and evolve the reliability and observability strategy across the platform, covering infrastructure automation, logging, metrics, tracing, and alerting</li> <li>Drive prioritization and roadmap planning for large-scale reliability initiatives, including SLOs, error budgets, and alerting standards across multiple product teams</li> <li>Own the evolution of critical transversal services (e.g. secrets management, infrastructure as code tooling) that support secure, scalable infrastructure management across the organization</li> <li>Advocate for and allocate resources toward reducing technical debt and improving developer experience</li> </ul> <p><strong>Operational Excellence</strong></p> <ul> <li>Own the team's on-call experience and contribute to incident response processes, ensuring sustainable practices and continuous improvement</li> <li>Lead postmortem reviews and drive systemic improvements to prevent recurring issues</li> <li>Ensure high availability and reliability of the services your team owns</li> </ul> <p><strong>Cross-functional Collaboration</strong></p> <ul