EMEA Senior Product Marketing Manager

<h2><strong>About Parloa</strong></h2> <p>Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over one billion interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.</p> <h2><strong>About the role:</strong></h2> <p>As <strong>Senior Product Marketing Manager</strong>, you will drive global adoption of Parloa's AI agents by CX teams and contact centers, owning the positioning, launches, and sales enablement that bring our AI Agent Management Platform (Parloa AMP) to market.&nbsp;You will set how Parloa differentiates itself in a noisy AI agent market, translate our product roadmap into a story customers care about, and give sales the material they need to win.This is your opportunity to define the category narrative for enterprise AI agents at the exact moment the market is being formed.</p> <h2><strong>Areas of ownership:</strong></h2> <ul> <li><strong>Go-to-Market Strategy:</strong> Define positioning and messaging for Parloa products, orchestrate product communication plans, and drive cross-functional launches across Product, Marketing, Sales, and CX.</li> <li><strong>Product and Roadmap Alignment:</strong> Partner with Product and Engineering so the roadmap ladders up to the company narrative and GTM plan, and keep prospects, partners, and customers informed at every step.</li> <li><strong>Sales Enablement:</strong> Sharpen how Sales positions the platform through customer use cases, proof points, collateral, training sessions, and competitive differentiators built with our Enablement and Competitive Intelligence teams.</li> <li><strong>Market Awareness and Thought Leadership:</strong> Source content ideas, shape outlines, create and review content, and speak on webinars alongside our Content team, Evangelists, CX team, and executives.</li> <li><strong>Competitive Differentiation:</strong> Establish a deep understanding of the market, customers, and competition, then turn that insight into positioning that separates Parloa from the field.</li> </ul> <h2><strong>Who you are:</strong></h2> <ul> <li>6+ years in Product Marketing, or 8+ years in adjacent roles working alongside a PMM team (sales enablement, B2B direct marketing).</li> <li>Experience at an AI company or marketing AI products or capabilities.</li> <li>An ex