Account Manager

Lemrock - Paris (on-site) - Global - Procurement & Supply Chain

Who we are

Lemrock builds the infrastructure of agentic commerce.

Tomorrow, consumers won't just buy on e-commerce websites. They will discover, compare and purchase directly inside conversational AI interfaces like ChatGPT, Perplexity, and a growing long tail of specialized AI assistants.

For brands, this is a major shift: if they are not present in these environments, they become invisible.

Our mission: enable any brand to exist, sell and distribute in this new channel.

We raised a €7M seed round (the first in Europe on this market), with Jean-Baptiste Rudelle, founder of Criteo, on our board, and the Bpifrance DeepTech label.

Today, Lemrock is already:

  • 100M+ conversations per month

  • 150+ brand clients

  • a $100B market structuring at high speed

The role

We are accelerating. The product works, clients renew, the market is taking shape. As our first Account Manager, you own the relationship with our brands from the moment they sign: you make their first campaign a success, you prove it with the numbers, and you grow each account from there. You report to the Head of Sales and write the customer playbooks with the Head of Sales and the CEO.

Account growth

  • Take over each brand at signature: onboarding, campaign setup, first results

  • Own the ongoing relationship: the next campaign is always planned, the next step always dated

  • Own and exceed quarterly renewal and expansion targets on your portfolio (>100 brands today)

Customer success & performance

  • Understand every account's performance in depth: what the numbers say, why, and what to do next

  • Share it with rigor: clear reporting, regular performance reviews, no surprise at renewal time

  • Turn results into recommendations brands act on: budget, targeting, next campaigns

  • Be the brand's voice internally when something needs fixing, and the first to know when it is

Playbooks

  • With the Head of Sales and the CEO, write the account management playbooks (onboarding, reporting cadence, renewal motion), then run them

  • Automate what can be automated: AI in the reporting, the follow-up, the account research

Market feedback