Solutions Engineer (d/f/m)

About the role

Luminovo builds the software that powers the electronics supply chain — and we're building out the DACH side of our Global Solutions team. As a Solutions Engineer based in Munich or Berlin, you are the technical face of Luminovo at the two moments that decide whether a customer succeeds with us.

In pre-sales, you join Account Executive and Customer Success calls as the technical expert: tailored product demos, technical deep dives, and ROI cases that earn the trust of engineers and procurement leads at EMS providers and electronics OEMs across Germany, Austria, and Switzerland. In onboarding, you own the customer's first weeks on the platform — tenant configuration, integrations, end-user training — and drive the account to first value.

The Solutions team is one global team across Europe and the US, deliberately not split by region so knowledge doesn't get siloed. It's a unified team, which means real ownership: you won't inherit a finished playbook, you'll help write it.

What you'll do

• Join AE- and CSM-led sales calls as the technical expert — run tailored demos, technical deep dives, and ROI cases for OEM and EMS prospects, then hand back for the commercial close

• Own customer onboarding end to end: tenant configuration, ERP and data integrations, end-user training, and driving each account to first value

• Bring structure into chaos. When an implementation drifts or a customer gets lost, you're the person who rebuilds the plan and gets it back on track

• Become the go-to expert for at least one Luminovo module, define its onboarding blueprint, and teach the rest of the Solutions team how to run it

• Build deep expertise in the Luminovo platform and the electronics manufacturing landscape — deep enough that industry experts trust you in the room

• Spot implementation risk early, escalate to the right people at the right time, and keep projects on schedule

• Turn what you learn in the field into prioritized, revenue-anchored input for our Product team

Who you are

• You speak German fluently and work comfortably in English. You'll be in front of technical buyers across the DACH region every week

• You have a technical foundation and a track record of getting deep into an unfamiliar product fast. A degree in engineering, computer science, ph