Senior Manager, Strategy & Operations, 1P EMEA

wolt - London - Global - Finance & Banking

<div class="content-intro"><h2><span data-sheets-root="1">About Wolt</span></h2> <p><span data-sheets-root="1">At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.<br><br>Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.</span></p></div><p>Wolt Market/HOP is Wolt/Deliveroo’s owned and operated grocery business, focused on delivering the best customer experience through high-quality selection, strong availability, and fast delivery. As 1P continues to scale across multiple countries, we are looking for a Manager, Strategy &amp; Operations to help drive sustainable topline growth and bottomline performance.</p> <p>This role works closely with the Head of Wolt Mart / HOP&nbsp; and Regional General Managers (RGMs) to define strategic priorities, drive key growth initiatives, and ensure delivery of financial and operational targets. The person will act as a key partner to Marketing, Finance, Category Management, and other global functional teams, ensuring alignment between strategy, planning, and execution.</p> <p>The role combines strategic thinking with strong execution ownership, requiring exceptional analytical skills, structured problem solving, and the ability to lead cross-functional initiatives across 30+ markets.</p> <h2><strong>Key Responsibilities</strong></h2> <h3><strong>1. Business Performance Ownership (Topline &amp; Bottomline)</strong></h3> <ul> <li>Partner closely with the Head of Wolt Market / HOP and RGMs to drive sustainable growth and profitability across markets</li> <li>Track and manage topline (GOV, orders, basket size) and bottomline (contribution margin, EBITDA, cost efficiency) performance</li> <li>Identify performance gaps, diagnose root causes, and drive corrective actions across markets</li> <li>Build forecasting models and performance tracking frameworks to ensure visibility and accountability against targets</li> </ul> <h3><strong>2. Strategic Planning &amp; Financial Alignment</strong></h3> <ul> <li>Partner closely with Finance on annual planning, forecasting, and target setting processes</li> <li>Support development

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