Solutions Engineer | DACH (d/f/m)

About the role

Luminovo builds the software that powers the electronics supply chain — and we're building out the DACH side of our Global Solutions team. As a Solutions Engineer based in Munich or Berlin, you are the technical face of Luminovo at the two moments that decide whether a customer succeeds with us.

The Solutions team is one global team across Europe and the US, deliberately not split by region so knowledge doesn't get siloed. It's a unified team, which means real ownership: you won't inherit a finished playbook, you'll help write it.

What you'll do

• Join AE- and CSM-led sales calls as the technical expert — run tailored demos, technical deep dives, and ROI cases for OEM and EMS prospects, then hand back for the commercial close

• Own customer onboarding end to end: tenant configuration, ERP and data integrations, end-user training, and driving each account to first value

• Bring structure into chaos. When an implementation drifts or a customer gets lost, you're the person who rebuilds the plan and gets them back on track

• Become the go-to expert for at least one Luminovo module, define its onboarding blueprint, and teach the rest of the Solutions team how to run it

• Build deep expertise in the Luminovo platform and the electronics manufacturing landscape — deep enough that industry experts trust you in the room

• Spot implementation risk early, escalate to the right people proactively, and keep projects on schedule

• Turn what you learn into revenue-anchored feature requests and input for the Product team helping them to further improve our software.

Who you are

• You speak German fluently and work comfortably in English. You'll be in front of technical buyers every week

• You have a technical foundation and a track record of getting deep into an unfamiliar product fast. A degree in engineering, computer science, physics, or a related field helps — so does hard evidence that you taught yourself something difficult

• You're process-driven. You're at your best when a project has gone sideways and someone needs to draw the map

• You're comfortable in front of customers: you can hold your own in a technical conversation with a specialist, then explain the same thing simply to a procuremen