Senior Solution Engineer - EU & UK

<h2><strong>Role Overview</strong></h2> <p>We’re hiring an experienced forward deployed engineer to work across the full customer lifecycle, from pre-sales discovery and demos to hands-on customer delivery and long-term solution expansion. This is a senior, customer-facing role within our go-to-market organization, requiring strong domain expertise in industrial automation and the ability to build and deploy working solutions for enterprise customers.</p> <p>You’ll work directly with customer teams in a forward deployed capacity, turning operational needs into solutions that deliver measurable value. You’ll also identify opportunities to expand across use cases and sites, and bring practical insights from customer deployments back to Product and Engineering.</p> <p>You’ll be a key technical advisor, hands-on delivery partner, and trusted collaborator to both prospective and existing customers.</p> <h2><strong>Key Responsibilities</strong></h2> <h3><strong>Pre-Sales Support</strong></h3> <ul> <li>Partner with Account Executives during discovery to understand customer goals and technical environments</li> <li>Deliver tailored demos, solution architecture walkthroughs, and lead technical proof-of-concepts (PoCs)</li> <li>Help prospects align FlowFuse to their broader industrial and digital transformation goals</li> <li>Collaborate on pricing proposals and technical responses to RFPs and security reviews</li> </ul> <h3><strong>Forward Deployed Customer Delivery</strong></h3> <ul> <li>Work alongside customer operations, IT, and OT teams to define a focused use case, delivery scope, milestones, and measurable success criteria</li> <li>Build and deploy solutions using FlowFuse and Node-RED, connecting industrial data and enterprise systems and developing workflows, integrations, and custom logic where needed</li> <li>Carry successful demos and proofs of concept into production use, working with customers to test functionality, validate operational results, and meet security and reliability requirements</li> <li>Take ownership of technical delivery within the agreed scope, communicate progress and blockers, and align changes with the customer and Account Executive</li> <li>Document solution design, configuration, and custom development; provide training and agree ongoing ownership and support responsibilities with customer teams</li> </ul> <h3><strong>Customer Success and Expansion</strong></h3> <ul> <li>Guide technical onboarding and help customer teams adopt and extend the solutions delivered</li> <li>Partner with customers to assess results, resolve blockers, and optimize solution design</li> <li>Actively explore and surface addition