Satispay - Germany, Berlin - Global - Engineering & Technical
Please note that this opportunity requires relocation to our Luxembourg office.
About us
Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives.
By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need.
What you'll be doing
As our Monitoring & Oversight Analyst, you’ll be the person who leads the surveillance, identification, and containment of real-time fraudulent and illicit activities across our ecosystem. Here's what your day-to-day will look like:
High-Volume Alert Review & Resolution – Managing, analyzing, and resolving transaction monitoring alerts flagged by our systems, ensuring swift and accurate decision-making on complex or ambiguous customer behaviors.
Advanced Escalation Handling – Serving as the primary point of contact for complex alerts escalated by other teams, conducting the necessary deep dives to quickly determine if further investigation or filing is required.
Detection Logic Feedback Loop – Translating insights gained from your daily alert reviews into actionable feedback for Product and Data teams to help tune, refine, and update our transaction monitoring rules.
Process & Workflow Optimization – Identifying bottlenecks in the daily alert handling queue and proposing tactical improvements to streamline workflows, reduce false positives, and increase team efficiency.
Mentorship on the Line – Coaching and onboarding junior analysts by sharing best practices on transaction analysis, pattern recognition, and effective case documentation.
Compliance & Airtight Documentation – Ensuring every resolved alert is backed by clear, concise, and defensible rationale that strictly adheres to regulatory standards and internal guidelines.
Typology Hunting – Owning a strategic monitoring 'Focal Area', actively researching emerging global financial crime trends and swiftly translating them into live, production-ready transaction detection rules.
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